Issue ID | 1374386 |
Internal NHTSA # | 10981368 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 03/04/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Vehicle was purchased in april 2014 with a little over 500 miles. The vehicle now has approximately 33,900 miles. A couple weeks ago we noticed a squeaking noise when the steering wheel was turned either way while moving and while not moving. I called on 4-25 for appointment on 4-27. The vehicle was looked over and i received a call on 4-28 stating the steering gear box was bad and need replaced. I was then told my warranty had expired on 4-17 and that they would not cover the bill of $1738. I did research and there were similar issues with this year vehicle as well as recalls on this same vehicle 2011-2013. Sounds to me like ford has not fixed the issue and should cover these ridiculous costs to those that have had them. I should not have to worry about these types of things on such a low mileage vehicle. Ford will probably be losing our continued business. |
Vehicle Mileage at Failure | 33000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | UNIONTOWN, OH |
VIN pattern | 1FM5K8D80EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |