Issue ID | 1199145 |
Internal NHTSA # | 10733783 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2014 |
File date | 22/06/15 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford explorer. The contact stated that there was an abnormal noise coming from the front area of the vehicle near the bumper. The noise was present when the steering wheel was turned to the left or right. The dealer could not duplicate the failure initially. The contact took the vehicle to the dealer a second time and they replaced the half shaft thrust washer. On a third visit to the dealer, they provided a test drive, replaced the passenger side struts, and inspected the nuts and bolts; however, the noise continued. The vehicle was taken to the dealer's body shop. The technician moved the front bumper and replaced the front passenger side body apron panel along with new bolts, but the noise continued. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 39,000. |
Vehicle Mileage at Failure | 39000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | TAYLORVILLE, IL |
VIN pattern | 1FM5K8F80EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |