Issue ID | 1222023 |
Internal NHTSA # | 10767319 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 01/09/15 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford explorer. While the vehicle was idling, there was a smell of sulfur inside the vehicle. While driving approximately 55 mph, the sulfur smell emitted into the vehicle from the vents. The failure recurred multiple times. The vehicle was taken to a dealer where the mechanic resealed the cabins and cleaned the vents. The manufacturer was not notified of the failure. The approximate failure mileage was 4,600. Updated 11/09/15*lj updated vehicle details 4/13/18*jb the consumer stated the sulfur smell that emitted from vehicle was caused by the catalytic converter. The smell was more faint inside but, not outside after repairs were made according to the technical service bulletin updated 2/2/2016 *js consumer stated the sulfur can still be smelled inside cabin, but ls not as strong. The sulfur smell is the catalytic converter and ford has only issued a technical service bulletin to seal the cabin. This has made the smell more faint inside but not outside. My explorer still stinks! Updated 10/11/18*jb |
Vehicle Mileage at Failure | 4600 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MILFORD , DE |
VIN pattern | 1FM5K7D83FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/02/15 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HERTRICHS |
Dealer's telephone number | 302-839-0500 |
Dealer's city | MILFORD |
Dealer's state code | DE |
Dealer's ZIP code | 19963 |