Issue ID | 1431568 |
Internal NHTSA # | 11053989 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 01/12/15 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford explorer. While driving at unknown speeds with the low and high beam headlights activated, the lights failed to illuminate properly. There was an abnormal line through the passenger side headlight. The contact called a local dealer (coconut point ford, 22400 s tamianmi trl, estero, fl 33928) and was informed that the headlights were not aligned. The vehicle was repaired, but the failure recurred. The manufacturer was notified and opened case number: cas13705636. The contact was referred back to the dealer. The failure mileage was 42,000. *tt consumter stated the headlights do not illuminate the right or left sides of the road. Updated 9/18/18*jb |
Vehicle Mileage at Failure | 42000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NEW HARTFORD, CT |
VIN pattern | 1FM5K7F81FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/11/15 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | COCONUT PT FORD |
Dealer's telephone number | 239-390-5724 |
Dealer's city | ESTERO |
Dealer's state code | FL |
Dealer's ZIP code | 33928 |