Issue ID | 1471305 |
Internal NHTSA # | 11099158 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 28/05/18 |
Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford explorer. The contact stated that the steering wheel seized. The dealer (casa ford, 5815 montana ave, el paso, tx 79925, (915) 779-2272) was unable to duplicate and diagnose the failure. The dealer indicated that they would test drive the vehicle and asked the contact to leave the vehicle with them for further diagnostic testing. The manufacturer was notified of the failure. The contact was waiting on a response to determine if the manufacturer could provide a remedy. The vin and failure mileage were not available. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | EL PASO, TX |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |