Issue ID | 1278266 |
Internal NHTSA # | 10861063 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 21/04/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While driving 35 mph on straight on major arterial street lost power steering control. Steering wheel immediately became extremely stiff and i struggled to pull to right hand lane and was barely able to pull over onto side road. Three warning messages showed up on dash board, "service advance trac", "steering assist fault service required" & car icon with trac swirls trailing car and "off". Photos attached. Turned car off, restarted and same dash board images appeared. Took to dealership for repair. Dealership tested and said could not duplicate response. Documentation attached. Dealership gave rvc # and dealership contacted ford hotline assist. No repair made. Advised to return if problem occurs again. |
Vehicle Mileage at Failure | 16012 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BRUSH PRAIRIE, WA |
VIN pattern | 1FM5K8D83FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |