Issue ID | 1489606 |
Internal NHTSA # | 11119936 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 26/07/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | While driving in the city the steering became difficult, then the notification system said steering failure please stop, the drive selector failed and the blinkers failed all at the same time. After stopping the steering was unturntable by the average person. Had this failed at freeway speed it would have been deadly if not fatal. After towing the vehicle to the dealer they refused to do anything warranty wise. The vehicle has 37k miles. They failure was the eps and the rack and pinion had to be replaced. 2k dollars. I read on the internet of over 65 instances of this happening on the same year make and model, all with low miles. |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEHI, UT |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |