Issue ID | 1536923 |
Internal NHTSA # | 11176237 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 11/02/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | We have owned many fords in the past but after owning a 2015 ford explorer sport it may be the last. My explorer has only been out of warranty for less than a year. As soon as it went out of warranty there was a problem with the link so they said. Maybe it was't a link after all. There was a loud clunking noise under my car when the steering wheel was turned. Now less than a year later the clunking noise is horrible and the power steering even went out temporarily. That's scary. I took it to the ford place today and they want $3000 to fix the steering gear. This is a safety issue. Are you going to wait until someone is seriously injured or killed before you issue a recall on this problem with the steering gear????? I see there are already 94 complaints about the steering issue. You need to issue a recall on this problem with the steering gear. This is serious. And $3000 is ridiculous. I want some kind of discount and this isn't the last you will hear from me on this matter if i don't get one. |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DURHAM, NC |
VIN pattern | 1FM5K8GTXFGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |