Issue ID | 1671974 |
Internal NHTSA # | 11337368 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 02/07/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I was driving my 2015 ford explorer sport on a road. Suddenly, the car showed an error steering assist fault and service advance trac message on dashboard. The steering wheel became very hard to rotate and i avoided the accident. The car was uncontrollable and because of this, the turn indicator knob had some issues. I had to keep holding the indicator knob in order to turn on right/left indication. I had to put so much extra force to rotate the steering wheel during turning. This was a very dangerous scenario. I stoped the car in a parking lot, turned off the car, and waited for 5 minutes to turn on. After that the car worked well for few more minutes. The same error and issue started happening again after few minutes so i took the car to ford dealership. They checked the code and found steering gear issue, failure code u2011:49. This is a major issue related to safety. It can cause fatal accident because of uncontrollable steering wheel issue. |
Vehicle Mileage at Failure | 66160 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WICHITA, KS |
VIN pattern | 1FM5K8GT2FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |