Issue ID | 1511179 |
Internal NHTSA # | 11145368 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 05/11/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I have a 2015 ford explorer, my driver side windshield pillar/trim flew off while on the expressway. I called the dealership that stated they would have to determine if this was a defect. I found this forum that has a few complaints about the same problem but yet a recall has not been issued. At the dealership the service man stated they would have to replace both sides? Odd, not exactly they are aware that at some point the other side is bound to fly off also. I was told although i have warranty up to 100,000 mi, this is not covered. So next step was to contact ford who then stated that they and nhtsa do rigorous safety testing and have not come to a conclusion that this is an issue. I was on the expressway this trim flying off my vehicle could of hit a motorcyclist or another windshield and caused damage. Not to mention, it hit my windshield before flying off that scared me. So apparently there are not enough reports. And i was told by a ford cs rep that forums on the internet are not considered unless it is a ford forum. |
Vehicle Mileage at Failure | 94500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEATHERFORD, TX |
VIN pattern | 1FM5K7F88FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |