Issue ID | 1611867 |
Internal NHTSA # | 11269949 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 20/08/18 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford explorer. The contact received notification of nhtsa campaign number: 19v435000 (suspension). The contact called art hill ford lincoln at 877-804-9059 (located at 901 w lincoln hwy, merrillville, in 46410) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the vehicle was unstable when driving at various speeds on uneven terrain. There was no warning indicator illuminated. The vehicle was not repaired. The failure mileage was approximately 40,000. Parts distribution disconnect. |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | GARY, IN |
VIN pattern | 1FM5K8GT2FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |