Issue ID | 1678624 |
Internal NHTSA # | 11342385 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 25/07/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford explorer. The contact stated that while his wife was driving at 10 mph, she had attempted to make a left turn and lost complete control of the power steering as the traction control warning message appeared on the instrument panel. The contact had the vehicle towed to kia of duluth (1701 w michigan st, duluth, mn 55806) where the contact was informed that the vehicle was subjected to a recall. The vehicle was then transferred to northstar ford (1420 miller trunk hwy, duluth, mn 55811) and the contact was informed that the vehicle was not subjected to a recall and that the vehicle would have to be repaired out of pocket. The manufacturer had yet to be notified of the failure. Upon investigation, the contact linked his failure to nhtsa campaign number: 19v435000 (suspension) however, the vin was not included. The vehicle was not repaired. The failure mileage was approximately 66,000.*dt |
Vehicle Mileage at Failure | 66000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | DULUTH, MN |
VIN pattern | 1FM5K8B85FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |