Issue ID | 1684772 |
Internal NHTSA # | 11351047 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 31/07/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Rear tow link snapped while wife was driving on interstate at 70 mph, lost control, fishtailed across traffic lanes before regaining control and pulling over. Wife was scared to death. Had towed to ford service center. Told it was a recall issue, repaired free of charge. Repaired and picked up the car. Two days after repair, 7 year old grandson and i were driving 65 mph on hwy when rear tow link snapped again, lost control, fishtailed across traffic lanes before regaining control and pulling to side of highway. Grandson and i were terrified. Towed to ford service center, repaired toe link and replaced rear tie rods. Told the tie rods where so wore out that vehicle was unsafe to drive. No mention of tie rod issue from previous service center. Picked up car after all repairs completed. Four days after picking up vehicle, rear toe link snapped, while same 7 yr old grandson and i were driving north on interstate at 75 mph. Lost control, fishtailed across busy traffic lanes, crossed the median and hit reflector post on the edge of the southbound lane before regaining control narrowly missing on coming traffic. Reflector post hit an oncoming car causing damage to the drivers door and side mirror. Grandson and i are in shock, scared to death as we almost hit a car head on. Car towed to same ford service center for repair. When we went check on car was told by the staff that he would give me the keys very hesitantly because he felt the vehicle was unsafe to drive. Did not take car because we are terrified to drive it as we have almost died while driving on three separate occasions. All within 400 miles of driving. Have yet to take possession of vehicle. We are now stuck with a vehicle, and a loan, that we are too afraid to drive. I've had to see my therapist to discuss the level of stress, anxiety and fear. Grandson will not get in a car alone with me as he is to afraid. |
Vehicle Mileage at Failure | 115991 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | STURGEON LAKE, MN |
VIN pattern | 1FM5K8D82FGXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |