Issue ID | 1396398 |
Internal NHTSA # | 11011971 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 12/05/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My vehicle on highway at highway speeds gets bad odors from exhaust system. I placed a co detector in the vehicle and it has shown high signs of carbon monoxide at least 20 times. I returned vehicle several times to the dealership, they said they made repairs according to some bulletin that they would not show me. The problem still is occurring. Dealership told me to contact ford corporate and they cannot help me anymore. Ford corporate told me they did everything they can do. They also told me if i keep bringing my vehicle in and they cannot reproduce they odor or co problem they will have to charge me for their time. Because it's not a warranty issue. Ford knows their is a problem if they have a bulletin about this problem. They have totally turned their back on me and are willing to risk my life and the lives of others. I rarely drive my expensive car anymore and absolutely can't on the highway. This has been on going for over a year now. |
Vehicle Mileage at Failure | 10 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHICAGO, IL |
VIN pattern | 1FM5K8GT1FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |