Issue ID | 1400764 |
Internal NHTSA # | 11015682 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 20/10/15 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Evidence of carbon monoxide coming into the cabin of my ford explorer - please be advised i leased a 2015 ford explorer xlt from al packer ford in west palm beach florida on 3-21-2015. Immediately after purchasing the vehicle when i got on the highway to drive home i smelled a burning smell and thought it may be the typical engine burnoff smell that happens on some new cars. After the burning smell continued for many months after rapid acceleration of the car, i took the car to the fire department. Multiple firemen rode with me in the car and tested the vehicle for carbon monoxide with their drager x-am 2500. The device came back positive for carbon monoxide in the vehicle. The carbon monoxide levels appear as soon as you accelerate. The fire department tested 3 minutes of driving but within 3 minutes the level got to 38 ppm. I bought my own co detector after that and have seen levels get higher into the 50's after driving 20 minutes and making multiple accelerations. I didnt want to continue the testing further as i was concerned for my health. I have both the fire department fire incident report stating that carbon monoxide was building in the car, along with a service invoice from al packer ford stating that a carbon monoxide tester shows evidence of exhaust fumes in the vehicle. I kept bringing the car back to ford multiple times complaining, i brought the service employees in the vehicle with me and showed them the co readings. They stated their service department did not have a co meter. Each time they tried to fix the problem with no success. I started the lemon law process but ford made the process so difficult that while i was waiting for the engineer to come out to see the car i traded it in. I was in fear of my family's health breathing in the constant exhaust fumes that were coming in my vehicle every time i did a rapid acceleration. |
Vehicle Mileage at Failure | 40 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAKE WORTH, FL |
VIN pattern | 1FM5K7D80FGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |