Issue ID | 1414385 |
Internal NHTSA # | 11033923 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2015 |
File date | 05/09/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I purchased my vehicle in 03/2015. I notified the dealership of a funny odor and was told it was because the car was new, but that it would go away. As of today, the odor remains. In the fall of 2015, we drove to my inlaws house who lives approximate 25-30 miles from our home. My granddaughter who was riding on the third row seat was hard to wake up when we got home. She was very drowsy. After getting her in the house and preparing her for bed, i noticed she wasn't breathing and her eyes began to flutter. She was taken to the hospital by ambulance. We learned she had a seizure. Her brother on that same night began throwing up, but we thought it was due to nerves. Test were conducted, but didn't really tell us nothing. On 12/24/17, we took a road trip that lasted more than 4 hours due to traffic. My family was very sleepy and some complained of headaches. Two days later we were back in the car shopping and sightssightseeing, when my granddaughter who was on the back seat became unresponsive. We took her to the emergency room and was informed she had another seizure. They ran test and when we returned home, her primary care doctor had more test ran. On 09/02/2017, we took a vacation (3 hr drive) and the kids sat on the 2nd row seat. My grandson vomitted and my granddaughter cried while complaining of a bad headache. We experienced the same thing after returning home. Called her aftercare advise and was advised to give her tylenol. After seeing nbc4 carbon monoxide report, i called them. My truck was tested and confirmed the carbon monoxide is coming into the cabin of the car. It was suggested that i not drive the car. I called the dealership and was advise they are not addressing the issue and that i should call ford motor company. I've placed two calls with no response from them. I'm concerned and fearful. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | UPPER MARLBORO, MD |
VIN pattern | 1FM5K8D8XFGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |