Issue ID | 1607871 |
Internal NHTSA # | 11266806 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 01/02/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ford explorer. While traveling on the highway at an unknown speed with the cruise control engaged, it suddenly disengaged on its own. The failure caused the vehicle to brake on its own and swerve from side to side. Sayville ford (5686 sunrise hwy, sayville, ny 11782, (855) 561-1191) stated that the leasing mileage limit was exceeded, but they would not cover the costs. The manufacturer provided the same information as the contact. The contact also mentioned that the battery exploded, but the dealer dismissed the concerns and stated that the vehicle was not covered under warranty. The failure mileage was 50,000. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MANORVILLE, NY |
VIN pattern | 1FM5K8D81HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |