Issue ID | 1498309 |
Internal NHTSA # | 11129891 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 17/09/18 |
Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ford explorer. On several occasions, while driving various speeds, exhaust fumes entered the cabin of the vehicle. The vehicle was taken to paul murrey ford inc (located at 1105 e mulberry st, kaufman, tx 75142, (972) 962-2151) where it was diagnosed that an adjustment needed to be made to the exhaust system. The contact stated that the repair failed to remedy the failure. The vehicle was taken back to the dealer and the contact was referred to the manufacturer. The manufacturer was contacted and stated that the issue would be escalated. The contact stated that he had not heard back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 20,000. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | KAUFMAN, TX |
VIN pattern | 1FM5K7F8XHGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |