Issue ID | 1412724 |
Internal NHTSA # | 11032245 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 11/08/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | We purchased this vehicle brand new on 8/11/2017 (19 miles)and we started noticing a smell of exhaust when we accelerated and when we had the rear a/c on coming in the cabin. We had it at the dealership from sept 25, 2017 to oct 6,2017 (1496 miles). The problem still exists when we picked it up from the dealership on oct 6, 2017. We believe this is a serious health concern as we have been experiencing headaches, especially my wife, who is the primary driver. We will not let our grandchildren ride in this vehicle with the exhaust fumes present. We are aware that ford is aware of this problem since 2012. As this is a brand new vehicle,with 1496 miles, we feel that this problem is not going to go away anytime soon. We do not want have to keep taking this to the dealership for temporary fixes (tsb). We want a permanent fix, if that includes getting a new one. |
Vehicle Mileage at Failure | 19 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LUTZ, FL |
VIN pattern | 1FM5K7D83HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |