Issue ID | 1477832 |
Internal NHTSA # | 11104709 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 15/01/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have encountered too many issues with this vehicle, my biggest issue has to do with what i thought i was having a "falling asleep at the wheel" issue. There were a few times last winter, after letting the car sit stationary and warm up , that i couldn't "stay awake" while driving home on the freeway. It happened once, twice, then continued, and it became apparent it was the vehicle, not me, that was causing this. It can be best described as the sensation right before being put under for a medical procedure. I would then come out of this unconcious state in potentlally deadly driving situations. I also noticed that my dog was being affected at the same time. I could see him getting anxious next to me, and then have what looked like a panic attack until i put the window down. He would keep his head outside the vehicle for a majority of the ride. I basically stopped using the heater. At the same time, the battery kept dying, and the vehicle would shut down and go into a "battery safe" mode, and it needed to be jumped every other trip. When i took the car to the dealer, they basically said there may be a problem, but they didn't have the replacement parts, and would call me when they got in. I never heard back from them. This is my 3rd and last lease with ford, my previous 2 edges both had numerous electrical issues, including loosing power while driving. Now, i'm in an unsafe vehicle, and they won't even acknowledge the problem. I want out of my lease, but in my experience with ford, the consumer looses every time. Can't fight them if they don't acknowledge the problem. I'm praying for my life, and other drivers lives that something get resolved quickly before someone looses their life. Doesn't seem fair that the consumer has to pay for the companies shortcomings... |
Vehicle Mileage at Failure | 15000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN RAFAEL, CA |
VIN pattern | 1FM5K7D89HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |