This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2017 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2017 structure body and complaints other owners have filed.

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2017 Ford EXPLORER Structure Body Problems, Complaints and Defects

Issue ID	1423075
Internal NHTSA #	11044770
Manufacurer	Ford Motor Company
Brand	FORD
Model	EXPLORER
Model Year	2017
File date	31/10/17
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	On 10/31/17 while out with my children trick-or-treating, the liftgate on my leased 2017 ford explorer became "stuck" in an upright position and would not close electronically or manually. My family and i had pulled over and parked in a residential area to get items out from the rear storage area. I had opened the hatch with the electronic switch and the door stopped about 2/3 of the way up. As this had happened to me previously, i followed the manual directions to set the liftgate open height. We finished getting our items out of the vehicle and pressed the control button to close. It was at this point that the liftgate--now at maximum height--simply made "whirring" sounds and would not close. Despite referencing the owner's manual, calling ford roadside assistance and scouring the internet for potential solutions, all attempts to bypass the electronic system/motor and manually close the door were unsuccessful. I was forced to drive my family home with the rear liftgate precariously left wide open. The next day i was advised by my leasing company to have a tow truck pick the vehicle for safety reasons. The tow driver was shocked at this odd malfunction and expressed concern transporting the vehicle as road bumps could potentially cause excessive bouncing and permanent damage. We detached the lift arms holding up the rear gate so as to close the door--only to find that the rear hatch still would not fully close. The report from the ford dealership here in phoenix was simply that the "liftgate would not close manually due to the motor binding." they subsequently replaced the motor and noted the "system is now working as designed at this time." i asked my advisor if there was a manual override for this and he said "no." i believe that ford should conduct a safety recall of these liftgate components and engineer a manual override for when they go out.
Vehicle Mileage at Failure	4128
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHOENIX, AZ
VIN pattern	1FM5K8DH7HGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1YVHZ8BH5A5M05697 TMBCT61Z5D2071824 JN1ARSEF9AM230377 1GCRCPEX6BZ342760 1FM5K8HC9LGA12281 WBAVP71050VR40033 VG5SH014000004657 Y7C21043070080505 WAUD2AFD1EN006179 LB37852D7RS062751 WDD1770031V014244 ZFA35000000124930

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2017 Ford EXPLORER Structure Body Problems, Complaints and Defects, Recalls and Failures

2017 Ford EXPLORER Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?