Issue ID | 1365770 |
Internal NHTSA # | 10968257 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 27/01/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | While the engine is started the odor and ailments are much more present but there is still a presence of an odor inside the cabin and ailments still impact driver when vehicle is in the off position. Multiple drivers presented similar aliments such as severe headaches that lasted several hours after the exposure, runny nose, bloody nose and light headed/dizziness. Vehicle has been brought back and forth to ford and they replaced/reprogrammed hvac system, removed rear bumper, replaced rear body vent, and rear trim. Ford also replaced exhaust system. Ford service center has been waiting for ford corporate (hotline) to get back to them with our next steps because the odor and ailments are still occurring. We have contacted ford corporation, ford service center and ford credit and no one is able to help me or rectify this situation. I am extremely concerned for my health as well as my wife and our 6 month old daughter due to this issue. |
Vehicle Mileage at Failure | 89 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREAT RIVER, NY |
VIN pattern | 1FM5K8D89HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |