Issue ID | 1657490 |
Internal NHTSA # | 11321932 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 02/04/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | As i was driving the explorer the cross traffic alert sensors went hayware, then the navigator, radio, hvac, and everything else froze did commands on its own. The part assist mode came on it own, steering wheel controls would not work and car started to take control. Very scary as the car was taking commands i could not control. Took it to the local ford dealer where it was determined to be the accessory protocol interface module (apim). My vehicle is just out of warranty and ford motor company would not help. Very dangerous, cost me $1,200. Ford had this same problem on earlier models and recalled, but not on mine. This failure need to be addressed and if not fixed could lead to a serious accident. Ford needs to issue a recall. Ford was no help to me, very disappoint in ford and their neglect to mine and my families stafey. |
Vehicle Mileage at Failure | 5 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GLEN CARBON, IL |
VIN pattern | 1FM5K8F81HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |