Issue ID | 1539477 |
Internal NHTSA # | 11181187 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2017 |
File date | 15/02/19 |
Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:REAR WIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ford explorer. While driving 10 mph, the rear window exploded inward without warning or impact. There were no injuries. The manufacturer stated that they could not assist since there was no recall or warranty on the rear window. The vehicle was not diagnosed. The contact had the vehicle repaired by an independent window installer (safe light) at his expense. The dealer was not contacted. The failure mileage was 20,000. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NIAGRA FALLS, NY |
VIN pattern | 1FM5K8D8XHGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |