Issue ID | 1724014 |
Internal NHTSA # | 11395729 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2018 |
File date | 30/01/21 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | On january 24, 2021 i bought my certified pre-owned 2018 ford explorer sport. The following week i heard an intermittent banging sound when driving down the road at approx. 60 mph. When i got home i saw that the plastic coverings of the roof rack rails were coming off and were what was making the banging sound. From researching the issue online it appears if left unaddressed the covers can fly off the vehicle while on the road. Unfortunately ford has yet to provide a fix. There are hundreds of complaints from people online show this is a very common problem and ford has yet to provide a adequate solution for. Some people have stated that ford's fix is to apply silicone to the clips that come loose. Upon inspection i see that silicone had been applied to mine previously (not by me) and that, like many other report, this does not hold/ resolve the problem. Many more user complaints of this issue can be found here https://www. Cargurus. Com/cars/discussion-t73385_ds991660 |
Vehicle Mileage at Failure | 22000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MERIDIAN, ID |
VIN pattern | 1FM5K8GT3JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |