Issue ID | 1449908 |
Internal NHTSA # | 11075153 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2018 |
File date | 15/02/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Full accessory power active, next vehicle shut off to save energy this happen first time on december 23,2017 on december 24, 2017 had to have it jump, on december 25, 2017 would not start at all, december 26, 2017 towed to classic ford the stated battery was bad replace it until february 14, 2018 the same stated again on february 15, 2018 three times i got the same message on the third one a wrench came on the screen the dealer classic ford has had with no resolve in site i contacted ford customer service a case no cas-14137401 have a complaint made a representative name annette call me twice letting me know that ford has no replacement or exchange policy being that the dealer does not know what |
Vehicle Mileage at Failure | 3600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SOUTH EUCLID, OH |
VIN pattern | 1FM5K8D82JGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |