2018 Ford EXPLORER Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford EXPLORER 2018 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford EXPLORER 2018 unknown or other and complaints other owners have filed.
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2018 Ford EXPLORER Unknown Or Other Problems, Complaints and Defects

 Issue ID1538712
 Internal NHTSA #11180567
 ManufacurerFord Motor Company
 BrandFORD
 ModelEXPLORER
 Model Year2018
 File date18/01/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemI smell sulfur or rotten egg smell in the cabin after hard acceleration with a/c on and ventilation closed on the dash board. I bought the suv with 39,000 miles 2018 from russel westbrook hyundai dealer in garden grove ca. I took it 2x at ford caruso long beach ca. 1st time they gave the explorer back to me the same day, stating they could not duplicate the smell or issue that i was complaining about. After few days, i brought it back to ford caruso and left it there for 4 days while i was monitoring the mileage using ford pass to find out if they test and test drive the suv. They kept the suv for 4 days and every day the mechanic does not have any report to say about the explorer. I talked to the supervisor of service department and told her that i have noticed that the suv did not move from the delaership for testing, then i noticed they've finally drove it for 6 miles on the 4th day. On the 4th day i ended up taking the suv home because they could not duplicate the smell coming inside the cabin. Supervisor asked me to take the suv back when it smells toxic again inside the cabin. I am planning to bring it on monday and leave it there until they fix the issue. My whole family have been dealing with cough and cold for more than 1 month now, i had a feeling it was related to the fume coming from the exhaust. Ford called me and said the vehicle is not qualified for buyback prog from ford. I will stop using this suv starting tomorrow sunday 2/17/19 to save our health. I was told by ford service agent that the recall have been resolved and that 2018 models were already corrected. Please help me resolve this issue before my family develop serious illness.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLONG BEACH, CA
VIN pattern 1FM5K7F84JGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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