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2020 Ford EXPLORER Forward Collision Avoidance Automatic Emerge Problems, Complaints and Defects

Issue ID	1713869
Internal NHTSA #	11385396
Manufacurer	Ford Motor Company
Brand	FORD
Model	EXPLORER
Model Year	2020
File date	25/12/20
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGE
Product type code	VEHICLE
Description of the problem	I have a 2020 explorer platinum. I have owned it for less than 30 days. Mileage at time of accident is 6853. I was traveling on a two lane country road, there was about one inch of fresh snow on the road. I was driving 20mph. I came to an s curve that i was familiar with. I slowed to 10mph. I began my turn to the right, i lost all steering, was fighting with the wheel, then slid into a guard rail. Body damage was mild/moderate. However steering was out at that point. I received a flurry of error messages hill start assist not available / reverse brake assist not available / pre-collision assist not available / service advance trac. I notified both my insurance and ford motor company. I towed it home myself. Then it was towed from my home to the dealer.
Vehicle Mileage at Failure	6853
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PLAINFIELD, IN
VIN pattern	1FM5K8HC8LGXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WA1LKAFP9AA095987 WP0AC2981NS275047 W1K4F1CB9RJ595110 SMTTMD40669406041 MRHGM6660EP000263 JN1TG4E25Z0785023 JA4AP3AU6JU012080 WBA5R7C08MFK46567 KNARJ81GBNA093007 1HGCR3F86FA006617 5UXZV4C59D0B19132 JTHBJ46G292282627

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2020 Ford EXPLORER Forward Collision Avoidance Automatic Emerge Problems, Complaints and Defects, Recalls and Failures

2020 Ford EXPLORER Forward Collision Avoidance Automatic Emerge Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?