Issue ID | 1626660 |
Internal NHTSA # | 11288974 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2020 |
File date | 18/09/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased a 2020 ford explorer at sames ford in laredo, tx. The vehicle was received 11 sept 2019. The vehicle broke down on 18 sept 2019 in indiana (mileage 1896) while in motion on the highway. The vehicle was towed to auto park ford in stergis, michigan. The problem was the transmission oil cooler, which i now know is endemic to this model. I was told the failure of the transmission oil cooler had also caused the transmission to fail. The transmission & oil cooler were replaced and i had to drive from new york to michigan at my own expense to get the car when it was repaired and returned to me 4 oct 2019. This vehicle broke down again while in motion on the highway with the same problem (transmission oil cooler) 5 nov 2019 (mileage approx.. 5,300) in laredo, tx. At that time, they took the original car back and gave me an identical, new 2020 ford explorer which subsequently broke down with the exact same transmission oil cooler failure. |
Vehicle Mileage at Failure | 1896 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAREDO, TX |
VIN pattern | 1FMSK7FH3LGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |