Issue ID | 1644174 |
Internal NHTSA # | 11309038 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2020 |
File date | 04/01/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We bought the car on 9/21/19 from upland ford. We had an issue where the infotainment screen blacked out, but thankfully, after letting the car sit for an hour, all is working fine on that matter. However, very early on, we noticed rough shifts, and other red flags, coming from the drivetrain. If i had to guess, we noticed it before 3k miles. Took it to vista ford in oxnard on 1/04/2020 (odo: 4960), where they diagnosed the transmission oil cooler. While they replaced the cooler, there are still signs of the issues... Especially in the lower gears. I have concerns about damage to the transmission. The car has 6200 miles on it, as of today, 2/13. I also have an issue of the car not shifting into reverse, until after a long delay, and with some jerking. This issue has been there rom the very beginning. As a tall man (6-foot4, with 36-inch inseam), i have growing concerns about how uncomfortable it is for me to drive this car. These problems on a brand new car, from a brand like ford, are disappointing and unacceptable. |
Vehicle Mileage at Failure | 4960 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OXNARD, CA |
VIN pattern | 1FMSK7DH7LGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |