Issue ID | 1723628 |
Internal NHTSA # | 11395453 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EXPLORER |
Model Year | 2020 |
File date | 01/12/20 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2020 ford explorer. The contact stated while the vehicle was at a stand still, she shifted the gear shifter to reverse and was unable to stop the vehicle in a reasonable amount of time while depressing the brake pedal. The contact stated no warning light was illuminated. The contact stated she had to depress the brake pedal to the floor to stop the vehicle. The contact stated she had experience the failure three times. The vehicle was taken to the local dealer autonation ford sanford (4911 wayside dr, sanford, fl 32771, (407)680-0781) where the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. |
Vehicle Mileage at Failure | 0 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WINTER SPRINGS, FL |
VIN pattern | 1FMSK7DH9LGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |