Issue ID | 1055281 |
Internal NHTSA # | 10577978 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-150 |
Model Year | 2010 |
File date | 12/03/14 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On 3-12-14 i left work and headed home, approximately 5 minutes after leaving, i hear a very loud bang toward the rear of my truck, similar to a gunshot. When i got home, 10 minutes later to inspect, i noticed that the entire back passenger section of my window had shattered. I assumed something must have hit my truck, but i didn't understand how that would happen seeing as i was moving forward. If something would have flown up from another vehicle, it would have hit the back of my truck which highly unlikely. One week later i had the window replaced and the technician informed me that this was the 37th rear window he has replaced since december of 2013 and that it is a electrical issue that is causing the windows to literally explode. After receiving this information i did some research online and came across f150forum. Com where i learned that this problem is happening over and over again going back to as far as 2011. I contacted ford and filed a complaint ( case# 4161127-c1j5t0). I also contacted "crystal' from ford's social media dept who has been monitoring the forum. She was requesting vin numbers of vehicles this has happened to. She ultimately told me that there was nothing she can do because i had already had a case number with ford customer service. I have had to pay $500 to cover the replacement. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LIVONIA, MI |
VIN pattern | 1FTFW1EV8AFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |