Issue ID | 963159 |
Internal NHTSA # | 10495941 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-150 |
Model Year | 2010 |
File date | 01/01/12 |
Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
Product type code | VEHICLE |
Description of the problem | 2010 ford f-150. Consumer writes in regards to a complaint with vehicle dealership . *smd the consumer stated in january 2012, he started to hear an incessant high pitched squeaking noise coming from the rear driver's side of the vehicle. The dealer informed the consumer the squeaking noise was coming from the tailgate latch assembly on the driver's side. The dealer stated they lubricated both sides and was road tested and the noise was gone. The service rep, then gave the consumer a tube of silicone that was used primarily for brake components and informed the consumer, if the noise returned, lubricate the tailgate latch. For awhile, there was no noise coming from the vehicle. Approximately two weeks later, the noise had returned. The consumer went to another dealer, to have the vehicle inspected. The dealer informed the consumer, that the previous dealer provided him with the wrong type of lubricant and the dealer reassured him the problem had been resolved. However, two months later, the noise had returned again. The consumer returned to the dealer again, where they chose to lubricate the tailgate latch assembly for the third time. The consumer stated he had other issues with the vehicle that were corrected, such as the right rear shock, the transmission slip yoke, a loose fuel door and a rattling noise in the driver's side door panel. |
Vehicle Mileage at Failure | |
Number of Occurences | 5 |
Source of the issue | CONSUMER LETTER |
City and State | DALLAS, TX |
VIN pattern | 1FTFW1CV3AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/10/10 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | NORTH CENTRAL FORD |
Dealer's telephone number | 972-231-3491 |
Dealer's city | RICHARDSON |
Dealer's state code | TX |
Dealer's ZIP code | 75080 |