Issue ID | 1034810 |
Internal NHTSA # | 10560905 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-150 |
Model Year | 2010 |
File date | 19/01/14 |
Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
Product type code | VEHICLE |
Description of the problem | 2010 ford f150 supercrew power rear sliding window pass side only, cracking upon turning on rear defroster after a few minutes. Temperature 15 degrees within a few minutes of leaving a store parking lot and now driving down the highway a few miles i heard a loud bang ( many others posted say it sounds like a 22 caliber shot gun ) i looked around and saw the rear pass sliding window shattered but still intact. This is the first time i had to use the rear defroster as it was snowing sleeting outside. I have had this truck for 2 years and never had to use it. Now when i get home i decide to google search this and couldn't believe how common this is. Turn out there is a problem and ford will not make it right unless you are very lucky and persistent. The heating element gets so hot that it shatters the glass. They claim glass is not covered. Its not the glass, its the heating element. I called 3 local dealers today and 2 of the three said they knew about this but ford wont offer compensation. I was told to call the insurance and file a claim. I also called ford customer care center and told them what i had learned and it was all over the ford forums and the internet. Same scenario for all of us. I am just glad that i didn't have a child in the rear pass seat and had this happen or had the glass shatter all over the child. So now i have to pay a $500. 00 deductible and file a claim with my insurance carrier. Worse yet i was told today that no windows were available for 10 days. Hmm makes you wonder why? |
Vehicle Mileage at Failure | 58000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WATERFORD, WI |
VIN pattern | 1FTFW1EV8AFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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