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2010 Ford F-150 Visibility Wiper Problems, Complaints and Defects

Issue ID	1138185
Internal NHTSA #	10662910
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-150
Model Year	2010
File date	20/12/13
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Early morning left it running with heater and front defroster on. Ten minutes later i entered the veh & noticed that i had not activated the back defoggers. (i rarely use the back window defogger since i generally park indoors and to be honest i was not entirely sure where the button was located). I remained in the vehicle with the doors closed and the vehicle remained in park (not in gear). I a few moments passed when i heard a loud sound not unlike the noise made by a 22 caliber rifle shot. My truck is a f150 lariat w/crew cab w/ 3 piece window where the center section opens. All three window sections have defogger wires embedded within the glass. It was difficult to see what had happen due to the early hour and fogged windows but the far right (passenger side) back glass panel had literally shattered as tempered glass does. It maintained its surface and did not fall away thanks to the factory tint-coating. I'm told by the dealer this will cost over $900 to fix. I've talked to several glass companies. This is a well known problem that ford seems to be unconcerned about. I contacted the dealer and ford care but any good will seems to be in short supply and i get the impression that they are resisting taking responsibility for this problem to avoid the great responsibility of fixing this design defect in millions of trucks. My last ford truck had the smoking/burning cruise control problem. I was told that was a random occurrence until i heard on the news about cars burning up due to bad cruise control units. Even then, the recall was years in coming and i ended up fixing that one too, also at my own expense. Is there any form of compensation or assistance available here that i may have missed? My dealer has offered no help and ford care is worthless. I'd hate to say it but if i end up paying for this out of pocket, my next truck will not be a ford.
Vehicle Mileage at Failure	54000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HILLIARD, OH
VIN pattern	1FTFW1CV3AFXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	RWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W0VZT6EFXJ1052302 5UXZV4C51CL752184 KNDJ33AU8L7058710 1FTNW21P94EC21231 1HGCP36898A086942 5TDJGRFH1HS028058 WVWZZZ1HZVD394313 JMBXJCW7W8Z002266 KMHSH81BSCU920827 3C6TRVAG4EE106985 KMHSW81UDFU514877 WVGZZZ5NZBW034200

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2010 Ford F-150 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2010 Ford F-150 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?