Issue ID | 1016652 |
Internal NHTSA # | 10547821 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-150 |
Model Year | 2010 |
File date | 14/10/13 |
Component | VISIBILITY |
Product type code | VEHICLE |
Description of the problem | I started my 2010 f150 super crew this morning to let it warm up, it was approx. 45 degrees outside and the windows were fogged. I turned on my rear defroster for my power sliding rear window, when i re-entered the truck about 5 minutes after starting the truck, i was sitting there for a minute and i heard a loud pop sound, i looked back to see the right side of my rear 3-piece window shattered and there was smoke coming from the inside of the rear glass at the bottom where the heater element was, there was no fire just a small amount of smoke. There had been no impact to the glass and it has become apparent to me that this was a malfunction of the rear defroster element overheating the glass. I got out to inspect the damage and found small "sliver" type shards of glass on my seat. This is especially a problem for me because had my wife not had off today i would have had my 8 month old daughter in her car seat directly under the window which would have for sure caused potentially severe injury. After doing a simple google search for this problem it is obvious this is a very large issue with thousands of documented cases of the exact same incident occurring to the right rear window of the power sliding defrosting window of 2010 ford f150's. I contacted ford and they would not cover the defect and i was less then pleased with their customer service. I have contacted my insurance company and they are going to replace the window, my expense being the deductible. |
Vehicle Mileage at Failure | 28241 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | RICHLAND, PA |
VIN pattern | 1FTFW1EV0AFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |