Issue ID | 1329346 |
Internal NHTSA # | 10918917 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-150 |
Model Year | 2014 |
File date | 25/10/16 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Had a brake failure in 08/2016. Took to dealer, brake booster & master cylinder replaced. I was informed it was covered under recall. Was told vehicle needs to return to replace master cylinder again when remanufactured part is developed. Talked to service department on 10/25/2016 and thy advised new parts are in. Attempted to make appointment and was told i wasn't under recall (although i have paperwork). They then advised me that they installed remanufactured cylinder in august (???). I called main ford headquarters to explain and i asked how they would have had the part in august if it wasn't even available until the 4th quarter of '16 (by their admission on their website). Rep couldn't answer and said she would call dealership. When she returned, she only stated, "yes, you have the remanufactured master cylinder". When asked how she could assure me this was actually the case, she couldn't. I'm scared! My wife had one failure & sure don't want to take a chance on another. Is there anyway that y'all could get involved to assure her this was correctly repaired? I'm thinking that since they did put another mc in the vehicle, i was removed from the recall. I don't think i'm asking much. Please help! Thank you! |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | APOPKA, FL |
VIN pattern | 1FTFW1CT8EKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |