Issue ID | 1465706 |
Internal NHTSA # | 11092452 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-150 |
Model Year | 2014 |
File date | 28/04/18 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I was sitting idle in my ford f-150 truck (engine running) in the drive-through at mcdonalds, not moving, when there was suddenly a loud bang inside the truck (like a gunshot). There was also an electrical burning smell. I looked around and saw that the rear quarter glass on the left side of my rear windshield had shattered. The rear screen heater was on at the time. There was nothing thrown at the truck, and nothing hit it. The glass had totally shattered across but was being held intact by the factory tint. I had to have the glass replaced at a cost of $750, as the repair was not covered under my extended warranty. The individual broken piece of glass cannot be replaced, so the whole rear screen had to be replaced. I disconnected the rear screen heater on my replacement screen to make sure this doesn't happen again. Reading online it sounds as though this is a very common issue, and an expensive fix. Moreover, all of my local ford dealerships had sold out of the rear window and would have taken up to 16 days to order in (and at a cost of $850+ !!), which makes me think this is more common issue than ford is letting on. Luckily i found a local company that would do it a few days later, but again, at a cost of $750 to me for a defective part which should be recalled. During the time i had to use the truck with a shattered rear window, i taped it up to prevent the glass spilling into the truck interior (can be seen in the picture). |
Vehicle Mileage at Failure | 38000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ST LOUIS, MO |
VIN pattern | 1FTFW1ET9EKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |