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2017 Ford F-250 Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1555075
Internal NHTSA #	11195546
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-250
Model Year	2017
File date	07/04/19
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	We (my wife and i) were coming back from louisiana to houston, texas on a 4 hour road trip. We were on i-610 in houston when we started to smell diesel. I looked down at my fuel gauge and saw the "miles to empty" dropping rapidly, so i slowed down on i-610 and started taking the exit ramp to investigate the issue. As we entered the exit ramp, the back end of my truck started sliding and did a full circle until my back bumper hit the exit ramp guard rail. Luckily, the cars behind us were far enough back that we did not get hit or severely injured. We pulled off the exit ramp into the nearest gas station about 100 yards away to discover diesel pouring out of the front of my pickup. We found diesel all over the bottom of my pickup, the rear tires, and all over the engine and interior of the hood. It made sense why we randomly started sliding on the exit ramp when it was sunny out and we were going under the speed limit. I have videos of the fuel filter housing mounted to the motor where it is clearly very loose and diesel had leaked out and gone everywhere. We found that as long as the key is on, diesel will leak severely. When the key is turned off, the leak slows down to drops. It has been 3000 miles since my last oil change and no one has ever touched the fuel filter. The dealership (autonation ford in katy, texas) is trying to blame the problem on us so they aren't liable - saying the crash caused it, then saying we messed up the fuel filter, and who knows what their next excuse will be. We are not happy with the service we have received on a practically brand new truck. The truck has also had problems with the door latch freezing and not holding the door shut.
Vehicle Mileage at Failure	32000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SEALY, TX
VIN pattern	1FT7W2BT4HEXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	04/07/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDCTG4GB3KU003942 YV1UZ1CMCJ1C36885 5HD41F2E8GC415663 2CNFLCEC3B6398414 VF77NNFRC9J203665 MA3JB74VXM0101675 2C3LA53G08H224851 WUABACFX9M7900567 WDB9106331P190665 WMWSU3C58DT688451 WDDZF4KB3KA678241 JKAEX650EEDA15265

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2017 Ford F-250 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2017 Ford F-250 Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?