Issue ID | 1395134 |
Internal NHTSA # | 11010945 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-250 |
Model Year | 2017 |
File date | 17/07/17 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I just purchased a new 2017 vehicle from tom masano and they have been hounding me to come back to them for a recall and they are 2 hrs away from where i live. I just had a new baby and this is a huge logistical issue with working too now. Plus driving the new vehicle down there would be additional wear and tear on the truck, even if they offered to drive it down there. I did some further research as it did not make sense to me as to why i was being told i had to bring in a vehicle to their dealership and i discovered that tom masano ford is in violation of the motor vehicle safety act enforced by the national highway and traffic safety administration (nhtsa). The dealership can be subject to fines by the nhtsa for selling vehicles without properly fixing recalls, like this one that was released on april 1st prior to when we bought the vehicle (purchased in july). Our family has been at risk for weeks. It also sounds like they are trying to cover it up by not "marking the vehicle as sold in ford's inventory" until this problem has been corrected- which they stated will prevent me from getting it serviced locally. I am assuming they haven't marked it out of inventory yet because they don't get in trouble legally or with ford- as i am sure this is not one of their best practices and they would be alarmed to know this is occurring. I have this documented in voicemails and emails them telling me i have to go to them only to get this taken care of. I finally called a local dealer myself to properly have the issue taken care of, but they delayed this with bad information for over a week. The recall was for the truck rolling while in park. |
Vehicle Mileage at Failure | 5 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WAPWALLOPEN, PA |
VIN pattern | 1FT7W2B64HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |