Issue ID | 1505783 |
Internal NHTSA # | 11141074 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-250 |
Model Year | 2017 |
File date | 24/09/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | My ford f250 has a severe "wobble" when hitting bumps in the road. The truck begins to shake violently and does not stop until slowing to about 35 mph. The first time i was traveling at only 45 mph and after that it happened at greater sppeeds up to 70 mph. At times, i thought i was going to lose control of the truck. It happened between 15-20 on my trip back to texas. I took my truck to ford and they are the ones who described it as a wobble. I have since learned that i am not alone with this defect, i learned this has been happening since at least 2011 and ford will not correct this as a warranty problem even if you're vehicle is under warranty. I was told my front end was out of alignment to which i replied " if it is, it's because of the wobble", and of course the mechanic said that was not possible, but he was never in the truck when it "wobbled". I then was told about another correction, but the repairs would not be covered. So the only way to correct the "wobble" is to add steering/stabilizer shocks to the front end and pay for it out of pocket even though it is a problem that ford knows all about. I contacted ford customer service and they were absolutely no help telling me "after market parts", are not covered under warranty even if that is what it takes to repair the obvious defect of the ford f250. I had no way of knowing that ford was adding parts to the vehicle, rather i thought they were making repairs to the existing vehicle. So, it is obvious ford knows there is a problem and how to correct the problem but they refuse to take of their vehicles or their customer safety. I believe this is a safety issue as it would be easy to lose control of the vehicle. I am asking you to please look into this problem before it turns deadly, and it will turn deadly. |
Vehicle Mileage at Failure | 30900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | REXFORD, MT |
VIN pattern | 1FT7W2B64HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |