Issue ID | 1600670 |
Internal NHTSA # | 11255304 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-250 |
Model Year | 2017 |
File date | 13/09/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I have a 2017 f250 that developed a seriously violent shake in the front end when hitting a small bump or bridge expansion at normal highway speeds. After the truck nearly got out of control on a few occasions twice with my young daughter in the vehicle i took it to the dealership. The dealer proceeded to tell me they have been having an overwhelming amount of problems with this in these model trucks. They informed me that it was a problem with the track bar, however it was on back order. I was told that it would be okay to continue driving the truck while i waited for the part. After 3 months of me calling repeatedly to check on the status it finally came in and they replaced it along with the one shock because they said it caused it damage. Now here i am a couple months later and the "death wobble" is back and more dangerous. I take the truck back in and tell them the track bar is causing the problem again. They proceed to tell me that they will look at it, it could be several things. Mind you the truck has 44,000 miles now and anything but the track bar they tell me is no longer under warranty, despite that this is a documented problem i've had them looking at that they have not fixed. Now i get a price quote telling me that it needs a drag link, a rod, and an end assembly and that it will cost me $625 for the repairs! This is for a problem that i brought to the dealership for repair months ago and i got stuck waiting on back ordered parts. Even after the new diagnosis i asked what would be the guarantee that i don't pay to fix the "new problem" and get the truck back and it still have the issue? I was told that "i can't promise it's not also the track bar, but these parts are definitely loose and part of the problem." if they're all connected to the problem then why didn't they all get replaced the first time after they told me to continue driving it? Not safe! |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | KNOXVILLE, TN |
VIN pattern | 1FT7W2BT9HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |