Issue ID | 1632988 |
Internal NHTSA # | 11297565 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-250 |
Model Year | 2017 |
File date | 02/01/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Vehicle has experienced the well-known-by-ford death wobble. First time was at approx. 29k miles. Took it to dealership and they too were well aware of this problem. They performed the known "fix" and vehicle was okay for a bit. The second time the problem occurred (approx. 40k miles), there was a palpable difference in the feel of the steering post-event. Subsequent to the first experience, i moved and the first dealership was over 100 miles away, so i took the vehicle to my local dealership (along with the paperwork from the first fix). Again, service techs were well-versed in the death wobble and they claimed that ford had rolled out a new "fix" and that what the first dealership had done was incorrect. An extended warranty was purchased with this vehicle; however this dealership was unable to locate it and tried to charge me for this fix. Whether they could locate the warranty or not, this is a continued problem and the consumer should not have to pay for this fix at any point in the life of the vehicle. Several rounds of back and forth later, ford finally agreed to pay. Within one month of this "fix", another death wobble occurred. The vehicle has been back at the dealership for almost a week, and we have again gone back and forth on payment. The dealership did finally locate the extended warranty, but again... The consumer should not have to pay as it is a ford problem. All times that this has occurred, i have been traveling at a high rate of speed (over 70 mph) and am forced to immediately slam on the brakes and get to the shoulder. I am frequently towing items, and can't imagine how this would go down if it occurred in that instance. Ford continues to roll out these $75,000+ trucks knowing that this problem is not fixed. I now have, again, a $75k vehicle i feel is unsafe to drive. Dealership states they see this daily. How is this legal??? |
Vehicle Mileage at Failure | 29000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALBA, TX |
VIN pattern | 1FT7W2BT3HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |