Issue ID | 1674872 |
Internal NHTSA # | 11339506 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-250 |
Model Year | 2017 |
File date | 01/12/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Purchased the vehicle 2/03/17. On 12/01/17 wife and 7 yr. Old daughter was driving the 2017 f250 vehicle on i205 northbound on glen jackson bridge in oregon. She ran over the expansion joint going about 60mph and the the front of the truck started bouncing violently. Other traffic moved away from her as she was losing control of vehicle. She was able to bring the vehicle to a stop safely on the shoulder. We immediately took the truck to the dealer where they could not get the issue to reoccur. They sent it out the door in same condition. Issue reoccurred many times. Finally i was able to record it on video and only then would weslie ford take it in and do work on it. Service writer marie said ford did not have a repair for this issue. She said they would put some shims in to help. It did a bit. But still actually bounces so bad sometimes that the wheels leave the road and you lose control of steering.. Called service manager mario at dealer and told him we are lucky that my wife and daughter didnt get in a accident, hurt, or killed because of the truck malfunction. He said "unfortunately sometimes thats what it takes to get something done". Really? I was shocked! Please follow up with this and ensure that weslie ford, service writers and others are aware of this issue. Peoples lives are in danger and at risk. All i ask is that ford stand behind vehicle malfunctions and repair them so that people are safe. Thank you |
Vehicle Mileage at Failure | 15092 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BATTLE GROUND, OR |
VIN pattern | 1FT7W2BT5HEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |