Issue ID | 1614609 |
Internal NHTSA # | 11276985 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | F-350 |
Model Year | 2018 |
File date | 15/08/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Ford 2018 f-350 super duty uncommanded tailgate opening with 3577 miles. Vehicle can be parked , stationary, turning or in motion and tailgate will open on its own without warning. Vehicle taken to ford dealer on 3-seperate occasion's and still unable to duplicate tailgate issue. Dealer did state it happen to them once in the shop. Total of 13 days in dealer shop. I called ford customer relationship center and was advised to take vehicle back to ford dealer. This vehicle is equipped with electronic tailgate that can be opened with the key fobs. Ford dealer has advised me from , human error pushing tailgate button, garage door opener or low battery on key fobs. All those issues have been addressed without any success. I did find on line a identical issue and a ford service bulletin (tsb) 17-2196 was issued on a ford 2017 super duty trucks but not for 2018 trucks. As of this date i quit counting after 30-tailgate openings. I have now attached a chain on tailgate to inside truck body to prevent the tailgate opening and loosing my cargo in truck bed. Note: there is no mechanical device to lock the tailgate or to override electrical component of tailgate? |
Vehicle Mileage at Failure | 3391 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KLAMATH FALLS, OR |
VIN pattern | 1FT8W3BT1JEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |