Issue ID | 1307967 |
Internal NHTSA # | 10895076 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 12/08/15 |
Component | ELECTRICAL SYSTEM: SOFTWARE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford focus. The contact stated that the transmission overheated and the "pull over" warning indicator illuminated. In addition, the vehicle hesitated and stalled. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed an unknown software update. The vehicle was repaired; however, the failure recurred. The failure recurred on approximately four other occasions and was taken back to the dealer where the transmission was reprogrammed, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 22,000. Updated 09/20/16*lj |
Vehicle Mileage at Failure | 22000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | NORWALK, CT |
VIN pattern | 1FADP3K27DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/04/15 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | SCARSDALE FORD |
Dealer's telephone number | |
Dealer's city | SCARSDALE |
Dealer's state code | NY |
Dealer's ZIP code |