Issue ID | 1489070 |
Internal NHTSA # | 11119547 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 11/08/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Within the last 12 months or so, the stereo will emit a loud pop (which is quite alarming whilst driving) and then go out. It is now followed by what can only be described as electrical current running throughout the car and speakers. This last saturday, while at work, a customer came in and asked who owned the blue ford focus because it's making a weird noise. I go outside (keys in my pocket) and sure enough, it sounds like electricity running through the speakers!! The following day, it did this again (keys still in my pocket). I performed a google search for this issue and came upon multiple sites (some dating as far back as 2015) describing this issue and the fact that ford is unwilling to address this issue. I contacted ford motor company this morning and was told that i would need to take it to my nearest ford technical service to have a diagnostic performed so they could note what the issue may be, on my dime! To which i questioned the validity of this statement as there are thousands of people complaining about this very issue and find it rather odd that ford has no knowledge what so ever regarding this issue. My main concern is, what possible damage could it be doing to the cars electronics as well as the alarming pop whilst driving. One of the main safety features of this vehicle was the ability of hands free calling, but that feature is completely rendered useless when this happens. |
Vehicle Mileage at Failure | 44904 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WESTBROOK, ME |
VIN pattern | 1FADP3KK22DXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |