Issue ID | 989723 |
Internal NHTSA # | 10521207 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 08/05/13 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Vehicle abruptly lost drivetrain power and came to a sudden stop in the left-hand lane of a major surface street in san jose. The vehicle suddenly displayed the warning 'stop safely now". Attempts to restart or reboot the car failed leaving us dangerously stranded in moderate traffic for over 20 minutes until a nearby resident helped us to push vehicle to safety. All electrical systems on the vehicle continued to function but the vehicle was immobilized. Pushing the vehicle was very difficult, as if the brakes were engaged. The ford dealer reported that the regenerative braking system was engaged and could not be disengaged. Ford dealership reported over 30 diagnostic trouble codes appearing on the vehicle that proved to be misleading. Inexperience of service team with electrical vehicles provided low confidence that they understood and repaired the cause of this failure. Ford motor company instructed the dealership to replace the electric motor and control module. Ford motor company agreed to refund or replacement of this vehicle. |
Vehicle Mileage at Failure | 3200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | 1FADP3R45DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |