Issue ID | 1097691 |
Internal NHTSA # | 10621511 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 29/04/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I bought my 2013 focus se pre owned with 19500 miles in march of 2014. Within a month the car was shaking horribly at stop and at speeds between 0-30mph, while grinding-like noise came from the transmission. I am in fear of my wife and my safety, i almost got rear ended by a big 1 ton diesel truck because my car would not accelerate from stop. I took it the dealer and the car was "repaired" by the ford dealership where i bought it from. After taking it home 2 weeks later i brought the car back because the same problems were occurring. Ford service assured me there was absolutely nothing wrong with my car. Me being a chemical plant worker working overnights made it difficult to bring the car in for a third time during their business hours. First chance i got i brought the car back to the dealership a month later to get it fixed again. I talked to the dealer manager and he guaranteed me he would help me with this issue, he took me to the ford service manager just for him to tell me "its normal" for that car to do that. They said all they could do is some computer reset to the car and gave it back to me. The service manager told me the car will start shaking again eventually and there's nothing they can do to fix that problem because that's the way the transmission was designed. I am in the process of filing a lemon law complaint against ford. Will never buy another ford vehicle again. |
Vehicle Mileage at Failure | 19500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LA PORTE, TX |
VIN pattern | 1FADP3F29DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |