Issue ID | 1563570 |
Internal NHTSA # | 11207056 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | FOCUS |
Model Year | 2013 |
File date | 02/05/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Since ive purchased my ford focus back in 2013 i have taken the car back to ford dealership on numerous occasions in relation to the faulty transmission and electrical issues. On my 5th attempt my transmission was replaced. This was around the end of 2017 to 2018. On may 2nd 2019 i was driving to work and as soon as i turned on the car the windsheild wipers started to go off and for some reason i could not turn them off. Once i arrived onto my work campus i turned the cornee to park my car... When all of a sudden my car flashed an error message on my dash stating the following, " transmission failure repair now". I calmly parked the car and within seconds of turning off the car i see smoke and then flames from the bottom of my engine hood. I quickly exited the car abd the flames got bigger and bigger. The fire department was called and the had to smash the back window due to the flames that had over taken the front of the car. Unfortunetly my car is not a total loss. I was at the end of my contract agreement with ford and inly having to pay 6400 left on my loan. Ive called their customer service to complain and see what can be done and was told i would get a letter in 2 weeks by their legal council. This has caused me to delay my entry into nursing school since now i have to work to handle the car the new car i just had to buy. I need transportation for work and ford took that from me. Ive now seeked out a lawyer to see what can be done. With all the times i asked for help and i ended up seeing my car go up in smoke. Im just so thankful i was able to get out iof the car in time. But believe me im still shaken and this has caused me to never buy ford again. |
Vehicle Mileage at Failure | 63000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | THOUSAND PALMS, CA |
VIN pattern | 1FADP3K28DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |